Le joueur ne peut pas accéder à son compte, email invalide:
· Vérifiez que la compétition dans laquelle vous jouez est VISIBLE. · Vérifiez que le joueur a activé le compte en utilisant le code PIN qui apparaît dans l'invitation.
Once the player is successfully registered, the player cannot change data:
· Check that the player has not been validated by the organizer. · When the validation selector is pressed, personal data are blocked. · Press the validation selector again until the player makes the change [...]
A player from a team does not appear in a minutes:
The player may have successfully registered, but it is the organizer who must authorize their participation by pressing "Registered" on the team to which they belong.
A player from my organization asks to transfer his data to another organization to play in it:
Go to the file and press the Export player button, generating a zip file. Send this file to the new organization. The new organization will select the destination team and click Import Existing Player.
Player sanctions are doubled:
In the configuration of sanctions it is possible that we have repeated the sanction. First we will generate the automatic sanction of a double yellow, generating a red, but we will not record the sanction [...]
An automatic sanction has been generated to a player, but he is not aware of it:
Check that the following days after the sanction match is created. If it is not, create it, go to the Sanctions menu, enter the player sanction and edit. Once saved, the sanction match will appear [...]
To generate a calendar, once the phase is created, I do not get the option to Add group:
Check that the phase is NOT started.
I can’t make the ideal team:
Check that the Phase, in the Calendar, is started. To generate the ideal team, you must have clicked on "General achievements of the day" after having finished the matches of the day.
I cannot generate the calendar again:
All match days of that calendar must have been previously deleted.
I cannot delete a match day:
You must delete all the matches of the day before.
